Iberostar Tucan

Iberostar Tucan

Our hotel is the perfect destination for family vacations , where visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities , dining services, and the most modern properties.

Av Xaman-Ha. Lote hotelero Fraccionamiento Playacar Nro 2

Playa del Carmen, Quintana RooMexico

About The Resort

Property Overview

The IBEROSTAR Tucán Hotel, which sits on the Caribbean beach of Playacar along the Mayan Riviera, is a 5-star All Inclusive beachfront resort, is surrounded by a natural ecosystem with abundant vegetation and diverse animal life. Our hotel is the perfect destination for family vacations, where visitors can relax in perfect harmony with nature as well as enjoy a generous variety of activities, dining services, and the most modern properties.

  • Rainforest Refuge. Paths within the IBEROSTAR Tucán Hotel allow guests to admire Mexico’s most representative flora and fauna. The hotel has been converted into a natural habitat for countless species including monkeys, and different types of birds, such as the royal palm turkey, plus fish and turtles. The IBEROSTAR Tucán has proudly received the Green Globe certification.
  • Storybook Beaches. One of the privileges of the IBEROSTAR Tucán Hotel is its proximity to the Yucatán Peninsula’s wonderful fine sand beaches and crystal clear waters, particularly near spectacular Playa del Carmen. Just a few steps are all that separates you from relaxing on majestic beaches and a well-deserved vacation.
  • Extensive Entertainment Offering. The IBEROSTAR Tucán Hotel offers many activities from which to choose. The entire family will enjoy playing sports and the kids can have a blast at Lucy’s Club. Moreover, vacations are always a great opportunity for unwinding. The hotel’s top spa is the ideal spot for tranquility and indulging in a relaxing treatment or massage. As the sun sets, the hotel lights up with exciting live shows.

Property Features

3 swimming pools plus a children’s pool

5 Specialty Restaurants

All Inclusive

Hotel with Activities and Accommodations for Families

Located 5 minutes from Playa del Carmen

Lucy’s Kids Club (Ages 4-12)

Meeting Facilities

PADI Certified Scuba Center

Shops & Boutiques

Wedding Services

Wi-Fi available in public areas and rooms


At  IBEROSTAR, we understand that one of the most important aspects of your hotel stay is the room. At the IBEROSTAR Tucán Hotel, we have made available to you 350 guestrooms with everything necessary to make your stay feel like home . Our guestrooms are divided into three main accommodations : 324 Standard Guestrooms, 24 Junior Suites, and 2 Presidential Suites.


Food and drink comprise a major part of the vacation experience. As a result, the IBEROSTAR Tucán Hotel strives to offer visitors the best in national and international cuisine, all exquisitely prepared to please all tastes. Everything you need to meet your food and drink needs during your trip to the Mayan Riviera is at your fingertips, including à la carte restaurants (Guests are entitled to 3 reservations per week in our specialty restaurants) , international buffets, bars, and nightclubs .


The IBEROSTAR Tucán Hotel is at your service and ready to respond to any of your needs. Therefore, the hotel’s top facilities and services have been designed for celebrations and events of all types , from weddings and galas to romantic dinners and business conventions. Our meeting rooms are spacious and fully equipped with audiovisual equipment, flat screen televisions, computers, and projectors.